Age UK Surrey was approaching the end of its legacy mobile contract and needed a more effective, cost-efficient solution to support its operations. However, with limited time and internal resources available, the team faced the challenge of navigating a crowded marketplace of mobile networks, suppliers and tariffs to find the right fit for the organisation.

That’s where Focus Group stepped in. We carried out a comprehensive review of the market on Age UK Surrey’s behalf, identifying a competitively priced business mobile solution covering both mobile connectivity and handsets. Crucially, the solution also needed to integrate seamlessly with the organisation’s existing IT systems, ensuring the technology worked together to support the team’s day-to-day needs while delivering value for money.

Focus Group’s mobile specialists began the partnership with a discovery meeting to understand Age UK Surrey’s specific requirements, from its day-to-day operational needs and wider business objectives to the most important consideration for a charity: budget. This ensured the recommended solution would not only meet the team’s practical needs but also deliver value for money, helping the organisation make the most of its available resources.

As one of the UK’s leading independent providers of business mobile handsets and solutions, Focus Group has established preferential partner agreements with major mobile network operators. This enabled the team to carry out a comprehensive market review, comparing networks, tariffs and devices to identify the most suitable combination for Age UK Surrey. By bringing together the right handsets, reliable connectivity and a competitively priced agreement, Focus Group was able to develop a tailored solution aligned with the charity’s requirements and financial priorities.