Improved connectivity to drive up productivity and enhance working environments

3-in-1

Unified collaboration

1

Hot-desking identity

3

Layer network infrastructure

About BayernLB

BayernLB is a leading German financial institution headquartered in Munich, specialising in corporate banking and investment lending. As one of Germany’s major banks, it plays an important role in supporting economic growth, providing tailored financial solutions to large and mid-market businesses. With a focused, streamlined approach, BayernLB combines deep financial expertise with a strong understanding of the needs of corporate customers, helping businesses navigate challenges and pursue new opportunities.

The challenge

With its London branch becoming increasingly central to its operations, BayernLB decided to relocate to new state-of-the-art offices. Its key priority was to ensure existing mission-critical systems stayed up and running, while making the transition to a new communications platform that would support enhanced connected ways of working.

The decision to work with Focus Group was based on the personal experience of BayernLB’s London branch through previous work undertaken. “We’ve always been impressed with the customer-centric approach at Focus,” said Karl Poole, Director of IT. “We needed a single provider that offered both the vision and expertise to engineer our new communications environment – and support us. Focus Group impressed us as they demonstrated having the integrity, capabilities and resources to do this with ease.”

The solution

The solution transformed the employee working environment, creating a more flexible, connected and collaborative workplace. High-performance Wi-Fi enables staff to stay connected wherever they work, with seamless hot-desking and a single login simplifying the transition between workspaces. The upgraded telephony system also brings together video, instant messaging and audio calling, making it easier for teams to communicate, collaborate and work more efficiently -helping drive productivity across the organisation.

The results

Focus Group designed and implemented a scalable IP telephony solution built on Cisco’s Business Edition 6000 collaboration platform, incorporating Red Box voice recording to support call management and compliance requirements. The solution was complemented by a robust wireless network powered by Cisco Meraki cloud-managed access points and a Cisco Catalyst-based LAN, delivering reliable connectivity and simplified network management. Cisco Adaptive Security Appliance (ASA) technology provides an additional layer of protection, helping safeguard the network and communications infrastructure.

"Nobody in the banking sector takes risks with the protection of their data and systems. We needed a partner that would work tirelessly and diligently to ensure the IP telephony and wireless solution we employed met with stringent data and security requirements – and that’s exactly what Focus Group delivered."

Karl Poole, Director of IT . BayernLB

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