Customer Stories | Yeo Valley

About Yeo Valley

Yeo Valley is a leading UK organic food producer and family-run business based in the heart of Somerset. With a strong commitment to organic farming, sustainability and producing high-quality natural food, the business has grown from its farming roots into a well-known household name. Its product range includes organic yoghurt, milk, butter, cheese, ice cream and compote, bringing together traditional farming values and a passion for great-tasting food.

Beyond its products, Yeo Valley offers visitors an opportunity to experience its connection to the countryside first-hand. Its farm and visitor attractions include a popular café, an organic garden and welcoming rural surroundings, providing a destination for food lovers, families and those looking to explore the Somerset landscape. The estate also hosts weddings and events, creating a distinctive setting that brings people together.

At the heart of Yeo Valley is a commitment to family values, responsible farming and a closer relationship between food, nature and community. By combining agricultural heritage with a diverse range of products and visitor experiences, the business continues to celebrate organic living while sharing its passion for the countryside with customers and visitors alike.

With around 2,000 visitors annually, Yeo Valley needed a robust, reliable IT infrastructure capable of supporting its diverse operations across multiple sites. From its farming and production activities to its visitor facilities and business functions, the organisation required seamless connectivity to keep teams communicating, systems running efficiently and day-to-day operations connected.

Supporting remote and mobile workers was another important consideration, with staff needing secure and dependable access to the systems and information they rely on, wherever they were working. The infrastructure also needed to provide consistent performance across locations, enabling effective collaboration and reducing the risk of disruption.

Cyber security was a key priority throughout, with a requirement to protect business systems, data and users against evolving threats. At the same time, Yeo Valley wanted to simplify IT management, reduce complexity and ensure its technology could be monitored and maintained efficiently. The challenge for Focus Group was to bring these needs together in a secure, scalable solution that would support Yeo Valley’s operations both now and into the future.

Yeo Valley now benefits from a modern, end-to-end Cisco network that supports its digital transformation and provides a strong foundation for future growth. The secure, scalable infrastructure delivers reliable connectivity across the business, helping teams collaborate effectively, supporting critical operations and enabling new technologies to be adopted with confidence. With centralised management and an integrated approach to networking and security, the platform also simplifies day-to-day IT administration while maintaining the flexibility to evolve alongside the business.

To ensure the infrastructure continues to perform at its best, Focus Group provides 24/7 managed services, offering ongoing monitoring, support and expertise whenever needed. This proactive approach helps maintain network availability, address potential issues and reduce the burden on Yeo Valley’s internal teams. Together, the technology and managed services give Yeo Valley confidence that its IT environment is secure, resilient and ready to support its operational needs both now and in the future.

Yeo Valley’s headquarters now benefits from a comprehensive Cisco IT infrastructure, providing secure, reliable connectivity across its operations. The solution combines SD-WAN, data centre and access switching spanning Cisco Catalyst 3K to 9K, alongside wireless networking delivered through 160 access points across the estate. This integrated environment helps maintain consistent network performance, supports seamless communication between sites and provides the flexibility to accommodate evolving business needs.

Security and operational efficiency are central to the solution, with Cisco Threat Defence firewalling, Identity Services Engine and Umbrella helping protect users, devices and network traffic. The infrastructure also incorporates telephony solutions and IoT technology within manufacturing environments, supporting connected operations and improved visibility across production processes. Together, these capabilities provide Yeo Valley with a robust, scalable technology foundation that simplifies management, strengthens security and supports the business as it continues to grow.

"Throughout the years, Focus has become an extension of our internal IT team, helping us with strategic decisions, educating us on technology, helping us turn our visions into reality and supporting us through their managed services. Focus rapidly became a partner we could rely upon and trust as our business grew and invested more in complex technology."

Project Manager . Yeo Valley

Download the customer Story

Download Story